Before your vehicle is picked up, there are a few simple things you can do to make the process go smoothly. Start by removing any personal belongings from the car — loose items can shift during transport and potentially cause damage. Keep a small amount of fuel in the tank, around a quarter tank is ideal.
Check your vehicle for any existing scratches, dents, or damage and take photos before pickup. This gives you a clear record of the vehicle's condition before transport begins. Share any known issues with the LB Carter team when you book.
Make sure your vehicle is accessible at the pickup location. If it is parked in a tight space or behind a gate, let us know in advance so we can plan accordingly. The smoother the pickup, the faster we can get your vehicle on its way.
Finally, disable any toll transponders or parking passes to avoid unexpected charges during transport. If your vehicle has an alarm, either disable it or provide instructions so our team can handle it confidently. Following these simple steps means a stress-free experience from start to finish.